Quote Originally Posted by annie View Post
re. hair trigger emotions: One of my (and lots of other's) pet peeves is dealing with large bureaucracies/ companies on the phone. At best of times I can get frustrated with that process.
I must have overlooked this post. Red tape - a self-perpetuating nightmare. 99.9% of all the absurd regulations could be easily done away with. And it's like this almost everywhere. Oh, well...